Dear Mr. Boree and Mr. Gay,
We had a full house with all rooms rented over a holiday week and our Eternal hot water system failed. It was a pending disaster with no hot water for our guests, but fortunately we have found a plumbing firm who will do what it takes to get the job done. W.W. Gay Plumbing came to the rescue.
The Eternal System has been problematic from day one. First Economy Plumbing installed it incorrectly, and now at a critical time the entire system goes kaput.
On behalf of Scott Overton, our general manager, and myself I want to add our special thanks to Mike Bowles and his crew who made an extraordinary effort to install a new system and restore hot water to our guests within 24 hours.
Your outstanding service is appreciated and remembered.